The Corps Marshal of the Federal Road Safety Corps (FRSC), Boboye Oyeyemi, has restated the commitment of his Management to the restoration of the integrity of the licensing system of the country, saying Nigeria deserves a credible national database on drivers and vehicles operating in the country.
Oyeyemi stated this while declaring open the one day capacity building workshop organised by the Department of Motor Vehicle Administration of the FRSC for heads of the Sector Driver’s Licence Centres held at the Corps’ National Headquarters, Abuja. He noted that the workshop was the fifth in the series organised in the last one year for operators of the National Uniform Licensing Scheme (NULS) in order to improve their technical and administrative competence towards improved service delivery.
He stated further that the workshops have continued to impact positively on the productivity of the staff, adding that there has been greater efficiency in the operations of the system. The Corps Marshal, however, warned staff not to rest on their oars, saying there is room for more improvements in the determination of the FRSC to satisfy the expectations of Nigerians who are increasingly demanding improved services from public institutions under the current dispensation in the country.
Oyeyemi charged the heads of the Sector Driver’s License Centres from the states of the federation to work closely with the state governments in order to quicken the process of restoring and protecting the integrity of driver’s licences. According to him, while it is the responsibility of the states to issue the licences to qualified candidates, FRSC operators must ensure that the processes set out in the tripartite arrangement are always observed, warning that any act of indiscipline or malpractice reported against any member of the Corps would be meted with the fullest weight of the FRSC’s disciplinary code.
He appealed to the state governments to continue to show commitment to the success of the scheme, saying the initiative was meant to create standards, uniformity and integrity of the licensing system of the country. The Corps Marshal further noted that the tripartite arrangement puts the states as the issuing authorities while the FRSC only complements in gathering the data through the physical capturing process for the national database on drivers and vehicles in order to build a credible database that could address the questions of identity of holders of the licences and distortion in the system.
“Let me stress for the avoidance of doubt, that FRSC owes the nation responsibility to sustain the values of transparency, selfless service and discipline which have been its hallmarks over the years,” he stated.
“It was to sustain these values that we have continued to organise training and retraining programmes for the personnel operating the scheme at all levels to provide them opportunity to update their technical knowledge and administrative competence necessary for sustained improved service delivery.
“Nothing must be allowed to distract you from upholding these standards in carrying out your responsibilities.
“You must strive to improve on your relationship with members of the public; as cases of rudeness and abuse of public trust by staff of the FRSC would not be tolerated at any of the centres nationwide,” Oyeyemi stressed.
The Corps Marshal disclosed that in the efforts to address the problems of overcrowding by driver’s licence applicants who come for physical capturing at some locations across the country, more than two hundred (200) centres have been created. He further pointed out that FRSC is working in concert with the Central Bank of Nigeria (CBN) and other stakeholders to further tighten the rope against those that may want to perpetrate fraud in issuing fake licence to unsuspecting members of the public, adding that FRSC staff must stay clear of any act of touting or risk the consequences of the action.
“What is required of you is sustained improvement in service delivery and justification for the investments that have been made in you through training and retraining as well as provision of right equipment and conducive environment to facilitate your work,” he stated.
The one day capacity building workshop, which had as its theme, “Sustaining Customer Relations in the Administration of Driver’s Licence Centres,” had in attendance all the Heads of Sector Driver’s Licence Centres from the 36 states of the Federation, including the FCT.
Federal Road Safety Corps is the lead Agency in Nigeria on road safety, administration and management.